Head of Delivery

Type of Contract: Permanent
Location: Paris, France
Salary: €100K OTE

Head of Delivery

Paris, France



Our client based in Paris is looking for a Head of Delivery to join their team on a permanent basis. The position reports to the Director of the IT Business Unit and you will have 12 direct reports to manage. You will have to make sure that SLA’s are being met every month.

You will be managing large clients and acting as the bridge between the back office and the customer. This is a functional role - working with Pre-Sales Teams to make sure that the bid is deliverable, working with back office to deliver, and working with the service delivery managers on the products.

Managing big customer crisis and be escalating to management – no technical support.

Need understanding of working with complex organisations and need understanding of most technologies.

You must be fluent in English and French.

Contact - sara.piotti@osmii.com